Delivery & Tracking
- What are the delivery charges?
- Where is my order?
- How do I track my order?
- Can I give instructions for where to leave my delivery if I'm out?
- Can I specify a delivery day / time?
- Can you post me an item?
Damage & Returns
Mixed Sheet Despatch
Ordering & Payment
- How do I cancel an order?
- How do I close this chat window?
- What is the mimimum order value for delivery in the UK?
- Why have you made an additional charge to my card? I paid for my order when I checked out.
- What do you mean when you say 'moulding will be rounded up to the nearest whole length'?
- How do I get a promo code?
Chop Service
- On Chop Service, what does 'number of frames' mean?
- What is Chop Service routing?
- Can you cut moulding to size for me?
- How do I order sub frames on Chop Service?
- How do I order a panel tray aluminium frame on Chop Service?
- How do I order a standard aluminium frame on Chop Service?
Products & Stock
- Why choose black walnut bare wood mouldings?
- What are the advantages of Plexiglas over other brands of acrylic?
- Can you find a moulding for me?
- Which stretcher bars do you sell?
- Can you help me find a product?
- What picture rails & hanging systems do you sell?
Pricing
Exports
- Do you ship to the USA?
- Who should I contact with my export enquiry?
- Do you have stockists outside the UK?
- Can I have goods delivered to a UK address without paying VAT?
- Can you arrange export shipping from the UK?
- What is the mimimum order value for export orders?